PROUD OF OUR CUSTOMER SERVICE
As Machine Tool Engineers with decades of experience we pride ourselves on offering the very best customer service
Its our aim to not only supply the best machine for your application but also optimise its performance and keep it running, reduce down time and increase profits
This is done by providing excellent operator training with every machine and back up with repairs, spares and servicing
Our applications engineers can also assist with methods, material handling, tooling, programming and machine alignment and auditing
We can further enhance your production with our OPTUM application
OPTUM is a service available from VIA which evaluates your current production methods and suggests possible ways of improvement.
Our aim is to optimise your production through implementing new methods and new technology with a "hands on" approach to everyday manufacturing.
We work closely with you and analyse every aspect of production including methods, technology, programming, tooling selection, workholding, handling and the machine tool itself.
Our supply and support partners in the UK, UAE and around the World are ideally placed to offer the best sales and support for all our products.
All our partners are experienced machine tool engineers who have attended a full training programme at the machine factory and are kept up-to date of any modifications or new products we bring to the market.
This level of support and optimisation is what sets us apart from other companies, a hands on approach with all our customers to give them the best products and the best engineering solutions.
A service to be proud of.